SupplyOn AG
SupplyOn AG provides a cloud-based collaboration platform for supply chain management, procurement, and quality management, primarily serving manufacturing industries such as automotive, aerospace, and engineering. The company enables OEMs and their suppliers to manage orders, logistics, supplier performance, and related processes through integrated SaaS solutions and transaction-based fees. Its revenue comes from software subscriptions, usage-based platform fees, and related implementation and support services.
- Procurement & Sourcing
- Supply Chain & Logistics Software
- IT Consulting & Implementation
- Revenue
- $80.0M
- Employees
- 350
- Founded
- 2000
- Headquarters
- Hallbergmoos, Germany
What 47 Arbolus experts think of SupplyOn AG
The NPS distribution is heavily positive, with the majority of experts assigning NPS scores between 8 and 10. High spenders and long-term customers display the strongest loyalty and renewal intent, while areas with lower NPS (6 or below) are tied to complexity or unmet feature requests. Stickiness is high, with most customers being on the platform for more than a year and citing integration and supplier network effects as retention drivers. Key themes include industry fit, supply chain visibility, flexibility, and ongoing requests for next-gen AI modules. Overall Customer Sentiment: Positive
Who reviewed SupplyOn AG
- C-Suite 52% (24)
- Director 14% (7)
- Manager 33% (16)
Employer names and spend open in the full report, along with the other 44 customers.
Everything 47 customers told us about SupplyOn AG.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 47 scored reviews- Promoters 23
- Passives 19
- Detractors 5
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 8
Net Promoter Score across 13 reviews, accumulated up to each month. Category median 26 across 13 companies.
Praised
- Comprehensive Supply Chain Visibility
- Industry-Specific Network and Compliance
- Centralized Collaboration and Accountability
- Agentic AI and Automation
Criticised
- Lagging AI Capabilities
- Reporting and Mobile Experience Gaps
- Complexity for New Users
- Competitor AI Leadership
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 63% 8 answers
- 50% 2 answers
- 100% 5 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 8.7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by SupplyOn AG customers
Report
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