Syngenta

syngenta.com · Basel, Switzerland

Syngenta is a global agribusiness company that develops and sells crop protection products, seeds, and related agricultural technologies to farmers and agricultural producers worldwide. Its portfolio includes herbicides, fungicides, insecticides, seed treatments, and high-yield seed varieties, along with digital farming tools and agronomic services. The company generates revenue primarily through the sale of these products and solutions via direct and channel-based distribution networks.

Revenue
$33.0B
Employees
60,000
Founded
2000
Headquarters
Basel, Switzerland

What 7 Arbolus experts think of Syngenta

The NPS distribution is heavily weighted towards the upper end, with 3 experts giving a score of 10, 1 expert scoring 9, and 2 experts scoring 8. The majority of experts with available data have positive renewal intent, with 80% expressing intent to renew and the remainder unsure but not negative. Stickiness is high, as most users report more than one year in the implementation stage, further supporting strong adoption and satisfaction. The main themes are long-term use, high satisfaction, and willingness to continue. Overall Customer Sentiment: Positive

Who reviewed Syngenta

Total customers 7 7 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 83% (6)
  • Manager 17% (1)
Operations Manager C-Suite NPS 10
Revenue Executive C-Suite NPS 8
Operations Leader Not specified NPS 10

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Sentiment

71 Net Promoter Score, from 7 scored reviews
  • Promoters 5
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Jul 10
  • Dec 10
  • Jan 9
  • Feb 9
  • May 9
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 71 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Manager 100% 1 answer
  • 9.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Syngenta

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