Sysco

sysco.com · Houston, United States of America

Sysco Corporation is a global foodservice distribution company that supplies restaurants, healthcare and educational facilities, lodging establishments, and other foodservice customers with food and related products. It operates a network of distribution centers that procure, store, and deliver fresh and frozen foods, beverages, kitchen supplies, and equipment, generating revenue primarily through product sales and related services. Sysco also offers value-added services such as menu planning, culinary support, and supply chain solutions to its customers.

Revenue
$76.5B
Employees
72,000
Founded
1969
Headquarters
Houston, United States of America

What 25 Arbolus experts think of Sysco

NPS scores are strongly positive, with 60% of respondents at or above NPS 8. Renewal intent is highest among those with significant spend and long-term adoption (>1 year). Over 60% are in advanced implementation stages, with stickiness greatest among users in hospitality and foodservice. Key themes are high satisfaction, deep platform integration, and a higher likelihood of positive sentiment for Influencers and high spenders compared to Users and low spenders.Overall Customer Sentiment: Positive

Who reviewed Sysco

Total customers 25 25 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 71% (18)
  • Director 24% (6)
  • Manager 5% (1)
Operations Manager C-Suite NPS 10
Operations Ops C-Suite NPS 8
Revenue Manager C-Suite NPS 7 Undecided

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Sentiment

24 Net Promoter Score, from 25 scored reviews
  • Promoters 9
  • Passives 13
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 25 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 90%
  • Will renew 9
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Director 100% 3 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 7.9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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