Tank Utility
Tank Utility provides remote propane tank monitoring solutions that combine IoT hardware, connectivity, and software analytics to help propane and fuel delivery companies optimize deliveries, reduce run-outs, and improve customer service. The company sells monitoring devices and a subscription-based software platform used by fuel marketers and commercial end users to track tank levels in real time and manage delivery operations.
- IoT & Edge Platforms
- Energy & Utilities Operations Software
- Revenue
- $9.0M
- Employees
- 55
- Founded
- 2014
- Headquarters
- Boston, United States of America
What 6 Arbolus experts think of Tank Utility
NPS scores cluster in the 7-10 range, indicating generally favorable customer sentiment. 50% of responses reflect deployments of more than 1 year, coinciding with high NPS and positive renewal intent. One pilot-stage respondent displayed uncertainty regarding renewal. Stickiness is reflected by a majority presence at mature implementation stages. Key patterns suggest comfort with functionality among long-term users and reserved optimism from newer users.Overall Customer Sentiment: Positive
Who reviewed Tank Utility
- C-Suite 33% (2)
- Director 67% (4)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 1
- Passives 5
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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