TForce Freight
TForce Freight is a North American less-than-truckload (LTL) freight carrier providing regional and long-haul transportation services for commercial and industrial shippers. The company offers palletized freight shipping, guaranteed and time-definite services, and logistics solutions across the U.S., Canada, and cross‑border markets. It generates revenue by charging businesses for LTL freight transportation and related accessorial and logistics services.
- Revenue
- $2.5B
- Employees
- 8,000
- Founded
- 1935
- Headquarters
- Richmond Heights, United States of America
What 6 Arbolus experts think of TForce Freight
NPS scores across respondents are consistently in the 7–9 range, reflecting generally positive sentiment. Renewal intent (where stated) is affirmative for most, with only one expert expressing uncertainty. The vast majority are in the post-implementation (more than one year) stage, which indicates successful go-lives and ongoing usage. Overall stickiness is high, as no negative sentiment or major implementation challenges were reported.Overall Customer Sentiment: Positive
Who reviewed TForce Freight
- C-Suite 17% (1)
- Director 67% (4)
- Manager 17% (1)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
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