THALES ALENIA SPACE
Thales Alenia Space is a joint venture between Thales Group and Leonardo that designs, manufactures, and integrates satellites, payloads, and space infrastructure for telecommunications, Earth observation, navigation, exploration, and defense customers worldwide. It provides turnkey satellite systems, constellations, and orbital infrastructure along with related ground segments and services to government space agencies, defense organizations, and commercial operators. The company generates revenue through the sale of space systems, subsystems, and long-term service and support contracts.
- Revenue
- $2.5B
- Employees
- 8,500
- Founded
- 2005
- Headquarters
- Cannes-Écluse, France
What 5 Arbolus experts think of THALES ALENIA SPACE
NPS scores are 5 (three users, one influencer) and 8 (one user), resulting in a low to moderate overall sentiment. Renewal intent is largely unspecified, with only one influencer expressing uncertainty. Stickiness remains high given that 60% are in use for over a year, while other users are recent or in pilot phase. The key theme is moderate satisfaction with room for increased loyalty, as evidenced by average NPS and limited renewal clarity.Overall Customer Sentiment: Neutral
Who reviewed THALES ALENIA SPACE
- C-Suite 40% (2)
- Director 60% (3)
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Sentiment
-60 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 2
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 5/10 Average score from undecided customers
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