TMC, a division of C.H. Robinson
TMC is a division of C.H. Robinson that provides global managed transportation and supply chain consulting services, using its Navisphere technology platform to optimize logistics networks for shippers across modes and regions. The division offers control tower operations, transportation management, and analytics to help mid-sized and large enterprises improve service, reduce costs, and gain visibility across their supply chains. TMC generates revenue through managed services, technology-enabled logistics management, and related consulting engagements.
- Transportation & Fleet Management
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Revenue
- $350.0M
- Employees
- 1,500
- Founded
- 1999
- Headquarters
- Eden Prairie, United States of America
What 22 Arbolus experts think of TMC, a division of C.H. Robinson
NPS scores are concentrated in the 8–10 range (69%), with the remaining responses between 5–7. Strong NPS and long implementation stages indicate entrenched satisfaction, especially among high spenders and influencers. While renewal intent data shows some uncertainty (notably in mid-to-high spend), customers with longer engagement (>1 year) generally report higher sentiment and advocacy. Positive
Who reviewed TMC, a division of C.H. Robinson
- C-Suite 59% (13)
- Director 36% (8)
- Manager 5% (1)
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Sentiment
45 Net Promoter Score, from 22 scored reviews- Promoters 11
- Passives 10
- Detractors 1
Cumulative NPS by month
+1 over 3 months- Dec 7
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 45 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 30%Plan to renew, by seniority
- 20% 5 answers
- 25% 4 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 8.2/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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