TRACHTE

trachteusa.com · Oregon, United States of America

Trachte is a manufacturer of custom-engineered metal control buildings and modular enclosures used to protect electrical and industrial equipment for utilities, power generation, oil and gas, and other industrial customers. The company designs, fabricates, and installs pre-engineered structures that house switchgear, control systems, and other critical infrastructure. It generates revenue by selling these engineered buildings and related services to utilities, OEMs, EPC firms, and industrial end users.

Revenue
$90.0M
Employees
250
Founded
1901
Headquarters
Oregon, United States of America

What 9 Arbolus experts think of TRACHTE

NPS scores skew positive, with 75% of respondents rating their experience as 9 or higher, and the remainder at 7. Renewal intent is high among established customers, though a minority express uncertainty, especially where the implementation stage is less mature or not specified. The majority of implementations are long-term (>1 year), indicating established use and stickiness. Overall, the key themes are stable customer satisfaction, consistent renewal interest among mature users, and generally healthy adoption rates.Overall Customer Sentiment: Positive

Who reviewed TRACHTE

Total customers 9 8 current · 1 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 22% (2)
  • Manager 11% (1)
Revenue Partner C-Suite NPS 9
Revenue Leader C-Suite NPS 10 Undecided
Finance Leader C-Suite NPS 9 Undecided

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Sentiment

66 Net Promoter Score, from 9 scored reviews
  • Promoters 6
  • Passives 3
  • Detractors 0

Cumulative NPS by month

+0 over 4 months
  • Jul 9
  • Jan 8
  • Feb 8
  • Jun 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 66 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 2
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 5 answers
  • Director 100% 2 answers
  • Manager 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 8.3/10 Average score from undecided customers

For people who use TRACHTE

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