Transporeon

transporeon.com · Ulmen, Germany

Transporeon is a cloud-based transportation management and logistics platform that connects shippers, carriers, and retailers to plan, execute, and monitor freight movements across Europe and globally. The company provides tools for transport assignment, real-time visibility, dock scheduling, and freight procurement, generating revenue through subscription software and transaction-based fees. Its solutions are used by manufacturers, retailers, and logistics service providers to optimize capacity utilization, reduce transport costs, and improve supply chain transparency.

  • Transportation & Fleet Management
  • Procurement & Sourcing
  • Business Intelligence & Dashboards
Revenue
$250.0M
Employees
1,500
Founded
2000
Headquarters
Ulmen, Germany

What 48 Arbolus experts think of Transporeon

NPS scores cluster strongly in the 8–9 range, with some detractors at 5–6 and a small number of 10s. About 60% of high spenders express clear intent to renew, with undecided and non-renewals tied to price, complexity, or limited flexibility. Stickiness is high, with 80%+ of users active for more than one year. Qualitative feedback highlights broad network coverage, reliability, and real-time visibility as key strengths, offset by challenges with price, user interface complexity, and integration workload.Overall Customer Sentiment: Positive

Who reviewed Transporeon

Total customers 48 45 current · 3 former
Reviews growth +33 in six months
Seniority of respondents
  • C-Suite 66% (32)
  • Director 21% (10)
  • Manager 13% (6)
Operations Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 10 Will renew
Operations Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 45 customers.

Everything 48 customers told us about Transporeon.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

22 Net Promoter Score, from 48 scored reviews
  • Promoters 19
  • Passives 21
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.

Praised

  • Geographic Expansion
  • Tech-Driven Improvement Potential
  • Digitalization and Strategic Adoption
  • Reliable Service and Flexibility

Criticised

  • AI-Driven Workflow Disruption
  • Service and Cost Competition
  • 4PL and Platform Alternatives
  • Cost and Transportation Pricing

What customers say

Reliable Service and Flexibility
“Their service remains stable and coverage good, even if they are less flexible on adding new features than before. The software does what it is supposed to do reliably.”
Broad Carrier Network and Visibility
“The main advantages are visibility, real-time access to information, and strong network coverage that can be shared with both customers and suppliers.”
Live Data and User-Friendly Tools
“Everything is live; from tracking deliveries to recording dock activity and managing documents, making invoicing very smooth for our customers.”

Renewal intent

Plan to renew 56%
  • Will renew 15
  • Undecided 7
  • Not renewing 5

Plan to renew, by seniority

  • C-Suite 75% 16 answers
  • Director 50% 6 answers
  • Manager 0% 4 answers
  • Not specified 0% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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