Trimble's Lifting Solutions Division

trimble.com · Auckland, New Zealand

Trimble’s Lifting Solutions division provides hardware, software, and telematics systems that improve safety, productivity, and compliance for crane and lifting equipment operators, rental fleets, and construction and industrial contractors. Its offerings include load monitoring, operator assistance, wireless sensors, and integrated data platforms that connect lifting assets with back-office systems. The division generates revenue through the sale of embedded devices, sensors, and licenses for its software and connected services, as well as related support and integration services.

  • IoT & Edge Platforms
  • Asset Performance Management
  • Construction Project Management
Revenue
$90.0M
Employees
350
Founded
2008
Headquarters
Auckland, New Zealand

What 22 Arbolus experts think of Trimble's Lifting Solutions Division

NPS scores show a positive tilt, with 45% Promoters (scores 9–10), 35% Passives (7–8), and 20% Detractors (≤6). High spenders in particular score NPS of 9–10 and confirm renewal intent. Stickiness is high with 60% of experts indicating more than 1 year of adoption. Uncertainty in renewal intent and mixed satisfaction appear mostly in lower-spend or pilot-phase customers.Overall Customer Sentiment: Positive

Who reviewed Trimble's Lifting Solutions Division

Total customers 22 22 current · 0 former
Reviews growth +22 in six months
Seniority of respondents
  • C-Suite 64% (14)
  • Director 32% (7)
  • Manager 5% (1)
Engineering Leader C-Suite NPS 8 Undecided
Executive C-Suite NPS 8
Revenue Leader C-Suite NPS 7 Will renew

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Sentiment

22 Net Promoter Score, from 22 scored reviews
  • Promoters 8
  • Passives 11
  • Detractors 3

Cumulative NPS by month

-1 over 4 months
  • Apr 9
  • May 8
  • Jun 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • 8.3/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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