TRADEBEYOND
TradeBeyond provides a cloud-based supply chain and product lifecycle management platform that helps retailers, brands, and suppliers manage sourcing, vendor collaboration, compliance, and product development from concept to delivery. Its software centralizes data and workflows across global buying, quality, and logistics teams to improve visibility, reduce lead times, and ensure regulatory and social compliance. The company generates revenue through subscriptions and related implementation and support services for mid-market and enterprise customers.
- Procurement & Sourcing
- Project & Work Management
- Workflow Automation
- Revenue
- $35.0M
- Employees
- 250
- Founded
- 2000
- Headquarters
- Kowloon, Hong Kong
What 6 Arbolus experts think of TRADEBEYOND
NPS scores among respondents range from 4 to 9, with two respondents rating 9 and others providing solid ratings of 8 and 7, but with one lower outlier. Renewal intent is positive among high spenders and pilot-phase clients, but some influencers remain unsure, indicating areas of potential improvement. Stickiness is high among users for over a year, while pilot phase users express hesitance in commitment. Main quantitative themes include strong adoption by committed users, positivity among high spenders, and uncertainty among those in influential advisory roles.Overall Customer Sentiment: Positive
Who reviewed TRADEBEYOND
- C-Suite 100% (6)
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 3 months- May 9
- Feb 8
- Mar 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 9/10 Average score from customers who will renew
- 5.5/10 Average score from undecided customers
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