Trans.eu Group

trans.eu · Wrocław, Poland

Trans.eu Group operates a digital freight and logistics platform that connects shippers, carriers, and freight forwarders across Europe, providing tools for freight exchange, transport management, and real‑time communication. The company generates revenue through subscriptions and transaction-based fees for access to its platform and related logistics software services. It primarily serves logistics companies, manufacturers, and transport firms seeking to optimize road freight operations.

Marketplace & Booking Platforms
Transportation & Fleet Management
IT Consulting & Implementation

Listed in

Revenue: $90.0M
Employees: 900
Founded: 2004
Headquarters: Wrocław, Poland

What 5 Arbolus experts think of Trans.eu Group

NPS scores range from 1 to 9, indicating polarized but predominantly positive sentiment. 60% of experts score NPS at 8 or above, while only one respondent scores a 1. Renewal intent is definitively positive among influencers, with one 'Yes' and several 'Not Sure' or blank among users. The majority of users are in the MoreThan1Year implementation stage, supporting a view of product stickiness and commitment. Key themes are high satisfaction among influencers/long-term users and lower enthusiasm or uncertainty among some users. Overall Customer Sentiment: Positive

Who reviewed Trans.eu Group

Total customers 5 5 current · 0 former

Reviews growth +5 in six months

Seniority of respondents

C-Suite 80% (4)
Director 20% (1)

Executive C-Suite NPS 1 Submitted Feb 2026

Engineering Executive C-Suite NPS 9 Submitted Feb 2026

Product Leader Director NPS 9 Will renew Submitted Feb 2026

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Sentiment

0 Net Promoter Score, from 5 scored reviews

Promoters 2
Passives 1
Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%

Will renew 1
Undecided 1
Not renewing 0

Plan to renew, by seniority

C-Suite 0% 1 answer
Director 100% 1 answer

9/10 Average score from customers who will renew
4/10 Average score from undecided customers

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