TransPak

transpak.com · Milpitas, United States of America

TransPak provides packaging, crating, logistics, and supply chain support services for industrial and technology manufacturers, helping customers design and produce custom packaging and manage domestic and international shipments. The company serves sectors such as semiconductors, electronics, aerospace, and industrial equipment, generating revenue through packaging design and manufacturing, crating, freight forwarding, and related logistics services.

  • Managed IT & Cloud Services
Revenue
$250.0M
Employees
900
Founded
1952
Headquarters
Milpitas, United States of America

What 6 Arbolus experts think of TransPak

NPS scores range from 6 to 10, with a mean in the positive zone. High NPS (10) correlates with highest spend but shows no renewal intent, while Influencers in early stages are unsure about renewal. The majority of Users report NPS between 6 and 8, with incomplete renewal data. Implementation stage distribution shows two contacts at advanced stages (>1 year), one in pilot, one in offboarding, and one unsure. The positive sentiment from long-term and high spend users is contrasted by uncertainty from newer or transitioning customers.Overall Customer Sentiment: Positive but with renewal uncertainty.

Who reviewed TransPak

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 17% (1)
  • Director 67% (4)
  • Manager 17% (1)
Executive C-Suite NPS 8 Undecided
Operations Manager Director NPS 7
Operations Leader Director NPS 10

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 0% 1 answer
  • 8/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

For people who use TransPak

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