Arbolus Intelligence

Trane Technologies plc

tranetechnologies.com · Davidsonville, United States of America

Trane Technologies plc is a global climate innovation company that designs, manufactures, and services heating, ventilation, air conditioning (HVAC), and refrigeration systems and related controls for commercial, industrial, and residential customers. It operates through brands such as Trane and Thermo King, generating revenue from equipment sales, aftermarket parts, and maintenance and energy services contracts. The company serves sectors including buildings, transportation, and industrial processes worldwide.

Listed in
Revenue
$16.0B
Employees
40,000
Founded
2020
Headquarters
Davidsonville, United States of America

What 31 Arbolus experts think of Trane Technologies plc

The NPS data skews positive, with most scores between 8 and 10 and cluster peaks at 9. Renewal intent is generally favorable among higher-spend and long-tenured users but mixed among influencers citing pricing and cost-value challenges. The majority of customers are at the more than one year implementation stage, suggesting deep adoption. Expert feedback consistently highlights energy efficiency, reliability, and integration as primary strengths; main concerns center on premium pricing, cost transparency, and procurement complexity. Overall Customer Sentiment: Positive

Who reviewed Trane Technologies plc

Total customers 31 29 current · 2 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 71% (22)
  • Director 19% (6)
  • Manager 10% (3)
Other Generalist C-Suite NPS 8 Submitted Mar 2026
Executive C-Suite NPS 8 Submitted Apr 2026
Other Generalist C-Suite NPS 7 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 28 customers.

Everything 31 customers told us about Trane Technologies plc.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

19 Net Promoter Score, from 31 scored reviews
  • Promoters 12
  • Passives 13
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Mar 8
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 19 across 1 companies.

Praised

  • Broader Local Service Coverage
  • AI for Automation and Predictive Maintenance
  • Greater Cost Transparency
  • Technical Depth and Reliability

Criticised

  • Complex Procurement Process
  • Cost Transparency Gaps
  • Premium Pricing
  • AI-Enabled Competition

What customers say

Technical Depth and Reliability
“The durability of their units, especially proprietary tech and robust compressor warranty, gives us confidence in system longevity over competitors like Carrier.”
Comprehensive Product Portfolio
“Having access to a broad, integrated portfolio of chillers, air handlers, and advanced controls supports our sustainable operations and efficiency goals.”
Energy Efficiency Leadership
“I recommend Trane for large commercial and mission critical projects due to its focus on energy efficiency and system reliability.”

Renewal intent

Plan to renew 36%
  • Will renew 5
  • Undecided 6
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 50% 6 answers
  • Manager 0% 2 answers
  • 8.6/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Report

Customer Report - Oct 2026 Oct 2026 31 + 1

Other companies in both categories with a customer report.

See all 1,995 Consulting & Professional Services companies →

For people who use Trane Technologies plc

Do you use Trane Technologies plc at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 31 customers of Trane Technologies plc have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.