TNT
FedEx Corporation is a global logistics and transportation company that provides express parcel delivery, freight, e‑commerce logistics, and supply chain services to businesses and consumers worldwide. It operates air and ground networks under brands including FedEx Express, FedEx Ground, and FedEx Freight, generating revenue primarily from shipping, logistics, and related value‑added services. TNT is a European express delivery brand that FedEx acquired and integrated into its global network.
- Revenue
- $90.0B
- Employees
- 520,000
- Founded
- 1971
- Headquarters
- Memphis, United States of America
What 13 Arbolus experts think of TNT
NPS scores range from 3 to 9, with a concentration of high scores (three at 9 and several at 8), indicating divided sentiment. Renewal intent data show some negative signals, with a confirmed non-renewer and several 'Not Sure' responses, particularly from influencers and high spenders. Stickiness trends favor mature deployments (>1 year), but several users are in onboarding or pilot phases. Positive satisfaction comes primarily from users with long implementation histories, while influencers demonstrate greater skepticism. Overall Customer Sentiment: Neutral
Who reviewed TNT
- C-Suite 69% (9)
- Director 31% (4)
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Sentiment
0 Net Promoter Score, from 13 scored reviews- Promoters 3
- Passives 7
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Feb 7
- Apr 7
- Jun 7
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 6.7/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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