Thermoplay
Thermoplay designs and manufactures hot runner systems and related components for plastic injection molding, serving mold makers and manufacturers in sectors such as automotive, packaging, medical, and consumer goods, and generates revenue through the sale of equipment, spare parts, and technical services. The company also provides engineering support, maintenance, and optimization services to improve molding productivity and part quality.
- Manufacturing Execution & Quality
- Revenue
- $60.0M
- Employees
- 250
- Founded
- 1974
- Headquarters
- Pont-Saint-Martin, Italy
What 7 Arbolus experts think of Thermoplay
NPS scores range from 5 to 10, with a mean in the strong positive promoter range. The majority of available feedback (5/6) is highly favorable, including multiple 9 and 10 ratings. Only one respondent reported an NPS of 5, correlating with low spend and uncertain renewal intent.Renewal intent is confirmed in all high and mid spend cases, particularly among accounts with over one year of implementation. Stickiness is high; 4/6 experts report deployment over more than one year.Key sentiment themes are: strong satisfaction among users and influencers with established tenure and high spend; uncertain outlook limited to a single low-spend respondent. Overall Customer Sentiment: Positive
Who reviewed Thermoplay
- C-Suite 67% (5)
- Director 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 1
- Detractors 1
Cumulative NPS by month
+1 over 3 months- May 8
- Jun 8
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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