TDW
TDW (T.D. Williamson) provides pipeline equipment, services, and integrity solutions for the oil and gas industry, helping operators maintain, inspect, repair, and optimize transmission and distribution pipelines. The company generates revenue through the sale and rental of specialized pipeline tools and through field services such as hot tapping, plugging, and in-line inspection. It serves energy companies, pipeline operators, and related infrastructure owners worldwide.
- Revenue
- $500.0M
- Employees
- 2,000
- Founded
- 1920
- Headquarters
- Tulsa, United States of America
What 6 Arbolus experts think of TDW
NPS distribution is highly positive, with 67% scoring 8 or above and one NPS 10 response from a high-spend industrial customer. 83% of respondents have implemented the solution for more than one year. Renewal intent is universally positive among those with disclosed high spend; one influencer reports being unsure, indicating limited churn risk. Key themes are reliability, operational fit, and established trust with industrial clients.Overall Customer Sentiment: Positive
Who reviewed TDW
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Dec 8
- Apr 8
- Jun 9
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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