Symrise AG
Symrise AG is a global supplier of flavors, fragrances, cosmetic ingredients, and functional nutrition solutions used in food and beverages, personal care, pet food, and household products. The company develops and manufactures specialty ingredients and compounds for consumer goods manufacturers and food producers worldwide, generating revenue through long-term supply relationships and customized formulation services. It operates across segments including Scent & Care, Taste, Nutrition & Health, and Pet Food, serving large CPG companies as well as regional brands.
- Manufacturing Execution & Quality
- Revenue
- $4.7B
- Employees
- 13,000
- Founded
- 2003
- Headquarters
- Holzminden, Germany
What 17 Arbolus experts think of Symrise AG
NPS scores predominantly range from 7 to 10, signifying a favorable perception among users. Long-term implementation (over one year) is reported by over 75% of respondents, indicating high stickiness. Renewal intent data is limited but shows some uncertainty from Influencers, especially in mid spend brackets. Positive sentiment is reinforced by consistent NPS and tenure, with sustainability and innovation forming underlying satisfaction themes.Overall Customer Sentiment: Positive
Who reviewed Symrise AG
- C-Suite 88% (15)
- Manager 12% (2)
Employer names and spend open once the report publishes.
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Sentiment
35 Net Promoter Score, from 17 scored reviews- Promoters 6
- Passives 11
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Apr 8
- May 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 35 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 8.5/10 Average score from undecided customers
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