SupplyShift
SupplyShift provides a cloud-based supply chain transparency and responsible sourcing platform that helps brands and retailers collect, analyze, and manage ESG, compliance, and performance data from their suppliers. The company serves enterprises across sectors such as retail, consumer goods, and manufacturing, enabling them to assess risk, track sustainability metrics, and meet regulatory and customer requirements. Revenue is generated through subscription software and related services for supplier engagement and data management.
- Business Intelligence & Dashboards
- Data Integration & ETL
- EHS & Sustainability Software
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2012
- Headquarters
- Santa Cruz, United States of America
What 9 Arbolus experts think of SupplyShift
The NPS distribution skews positive, with 66% (6 of 9) of responses at or above 7, and a small minority (22%) expressing negative or neutral sentiment (NPS ≤ 5). Renewal intent is strong among high spenders and long-term implementers, but 22% are unsure or do not plan to renew, often correlating with pilot or offboarding stages. 78% are in 'more than one year' or mature implementation, reflecting platform stickiness among established customers. Common themes include enterprise-grade adoption, long-term use, and moderate satisfaction, though pilot and offboarding users report lower satisfaction.Overall Customer Sentiment: Positive
Who reviewed SupplyShift
- C-Suite 78% (7)
- Director 11% (1)
- Manager 11% (1)
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Sentiment
-33 Net Promoter Score, from 9 scored reviews- Promoters 0
- Passives 6
- Detractors 3
Cumulative NPS by month
-2 over 4 months- Aug 8
- Jan 8
- Mar 7
- Apr 6
Net Promoter Score across 3 reviews, accumulated up to each month. Category median -15 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 0% 1 answer
- 7.7/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by SupplyShift customers
More in Data & Analytics and Security & Compliance
Other companies in both categories with a customer report.
For people who use SupplyShift
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