Stellantis

stellantis.com · Rueil-Malmaison, France

Stellantis is a global automotive manufacturer formed through the merger of Fiat Chrysler Automobiles and PSA Group, producing passenger cars, commercial vehicles, and mobility solutions under brands such as Jeep, Peugeot, Fiat, Citroën, Opel, and others. The company designs, engineers, manufactures, and sells vehicles, parts, and related services worldwide through dealer networks and fleet channels. It also generates revenue from financing, leasing, and aftersales services associated with its vehicle portfolio.

Revenue
$205.0B
Employees
258,000
Founded
2021
Headquarters
Rueil-Malmaison, France

What 9 Arbolus experts think of Stellantis

All available NPS scores are high (8–10), with three scores of 10 and no detractors. Where available, renewal intent is either positive or not sure, but never negative. The majority are in advanced (more than 1 year) implementation stages, indicating strong stickiness and product maturity in customer environments.Overall Customer Sentiment: Positive

Who reviewed Stellantis

Total customers 9 7 current · 2 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Director 11% (1)
  • Manager 11% (1)
Not specified Director NPS 9 Will renew
Legal Leader C-Suite NPS 8 Undecided
Operations Manager Manager NPS 9

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Sentiment

77 Net Promoter Score, from 9 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Mar 10
  • Jun 10
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 77 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 3 answers
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use Stellantis

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