Stryker Instruments
Stryker Instruments is a division of Stryker Corporation that designs, manufactures, and services surgical instruments, power tools, and related operating room equipment for hospitals and healthcare providers worldwide. The business generates revenue through the sale of capital equipment and disposable instruments, as well as associated service, maintenance, and support contracts.
- Medical Devices & Equipment
- Manufacturing Execution & Quality
- IT Consulting & Implementation
- Revenue
- $20.0B
- Employees
- 43,000
- Founded
- 1941
- Headquarters
- Kalamazoo, United States of America
What 20 Arbolus experts think of Stryker Instruments
NPS distribution is skewed strongly positive, with 61% Promoters (NPS 9–10), 33% Passives (NPS 7–8), and 6% Detractors (NPS ≤6). Renewal intent is positive among high spenders and long-term users, but there are isolated cases of uncertain or negative renewal linked to offboarding or pilot phases. Stickiness is high, with 89% of comments referencing implementations lasting more than one year, and only 11% in offboarding or pilot status. Key themes include satisfaction with technology, perceived efficiency gains, and strong partnership support. Overall Customer Sentiment: Positive
Who reviewed Stryker Instruments
- C-Suite 75% (15)
- Director 25% (5)
Employer names and spend open once the report publishes.
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Sentiment
40 Net Promoter Score, from 20 scored reviews- Promoters 11
- Passives 6
- Detractors 3
Cumulative NPS by month
+1 over 4 months- Apr 7
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 40% 5 answers
- 100% 2 answers
- 8.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 2/10 Average score from customers not renewing
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