TOPPAN
TOPPAN Inc. is a global printing and information solutions company that provides commercial printing, packaging, security printing, electronics, and digital transformation services to enterprises and public-sector clients. It generates revenue through manufacturing and selling printed and electronic components, packaging materials, and security products, as well as through IT, BPO, and marketing-related services. The company serves industries including consumer goods, electronics, financial services, and government worldwide.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $12.0B
- Employees
- 52,000
- Founded
- 1900
- Headquarters
- Japan
What 8 Arbolus experts think of TOPPAN
NPS scores are uniformly high, with 71% reporting a top score of 10 and the remainder scoring 7-8. Renewal intent is confirmed among influencers, and stickiness is strong with 100% usage for more than one year. Key themes from quantitative data include high satisfaction, long-term engagement, and limited recorded churn risk.Overall Customer Sentiment: Positive
Who reviewed TOPPAN
- C-Suite 50% (4)
- Director 25% (2)
- Manager 25% (2)
Employer names and spend open once the report publishes.
Tell us when the TOPPAN report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
37 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 5
- Detractors 0
Cumulative NPS by month
+0 over 3 months- Jan 8
- Jun 9
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 10/10 Average score from customers who will renew
More in Consulting & Professional Services and Marketing & Advertising
Other companies in both categories with a customer report.
For people who use TOPPAN
Do you use TOPPAN at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 8 customers of TOPPAN have already contributed
Takes a few minutes. Your identity stays anonymous.