Toppan Merrill
Toppan Merrill is a financial printing and regulatory compliance services provider that helps public and private companies prepare, format, file, and distribute complex financial, legal, and investor communications. The company offers software and outsourced services for SEC and global regulatory filings, capital markets transactions, investment management reporting, and corporate communications. It generates revenue through subscription and usage-based fees for its SaaS platforms and through project-based and recurring service engagements.
- Document Management & E-signature
- IT Consulting & Implementation
- Revenue
- $260.0M
- Employees
- 900
- Founded
- 1968
- Headquarters
- United States of America
What 11 Arbolus experts think of Toppan Merrill
NPS scores show a bifurcated trend: high scores (8-9) from Users and some high spend Influencers, but notable detractors with scores as low as 1 among other Influencers. 50% of respondents are 'Not Sure' on renewal, with high spenders more likely to commit to renewal while low/mid spenders are uncertain or negative. Stickiness varies, with most high spenders in the 'MoreThan1Year' stage and offboarding observed at mid spend. High satisfaction and retention relate to larger, finance industry deployments, while sentiment weakens among lower spend or earlier-stage clients.Neutral
Who reviewed Toppan Merrill
- C-Suite 64% (7)
- Director 36% (4)
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Sentiment
-9 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 2
- Detractors 5
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 25% 4 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 4.3/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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