UNO Minda

unominda.com · New Delhi, India

UNO Minda is an Indian automotive components manufacturer that designs, engineers, and produces a wide range of electrical and electronic systems, lighting, acoustics, alloy wheels, and other parts for two-wheelers, passenger vehicles, commercial vehicles, and off-road equipment. The company supplies major OEMs in India and globally, operating through manufacturing plants, R&D centers, and joint ventures. It generates revenue by manufacturing and selling these components and systems to automotive manufacturers and the aftermarket.

  • Manufacturing Execution & Quality
  • IT Consulting & Implementation
Revenue
$1.7B
Employees
28,000
Founded
1958
Headquarters
New Delhi, India

What 11 Arbolus experts think of UNO Minda

NPS scores are concentrated around 7 (neutral or passive), with a single promoter registering a 10 and an upper-moderate score of 8. Renewal intent is predominantly Not Sure (80%), reflecting ambivalence or a need for further evaluation. Stickiness, captured by implementation stage, shows most experts report usage for more than a year, indicating sustained adoption despite neutral sentiment. The primary theme from the data is a cautious stance on renewal alongside generally favorable but not enthusiastic sentiment.Overall Customer Sentiment: Neutral

Who reviewed UNO Minda

Total customers 11 11 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 64% (7)
  • Director 18% (2)
  • Manager 18% (2)
Not specified Manager NPS 9 Will renew
Operations Leader C-Suite NPS 10
Executive C-Suite NPS 7 Undecided

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Sentiment

45 Net Promoter Score, from 11 scored reviews
  • Promoters 5
  • Passives 6
  • Detractors 0

Cumulative NPS by month

+1 over 4 months
  • Dec 7
  • Jan 7
  • Mar 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 45 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 40% 5 answers
  • Director 50% 2 answers
  • Manager 100% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers

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