Valeo
Valeo is a global automotive supplier that designs, manufactures, and sells components and systems for powertrain efficiency, electrification, thermal management, visibility, and advanced driver assistance to automakers and the aftermarket. The company generates revenue by supplying original equipment and replacement parts, as well as providing related engineering and technology services to vehicle manufacturers worldwide.
- Revenue
- $23.0B
- Employees
- 113,600
- Founded
- 1923
- Headquarters
- Paris, France
What 20 Arbolus experts think of Valeo
NPS scores are generally strong: over 65% score 8 or above, with a weighted average NPS close to 8.5 among Influencers. Renewal intent is positive for established, long-term customers but mixed for pilot and offboarding projects (two explicit 'No' renewals). Stickiness is high, with over 70% of customers in the 'MoreThan1Year' stage. Key themes include technology leadership, integration success, but also segmented risk for new pilots.Overall Customer Sentiment: Positive
Who reviewed Valeo
- C-Suite 58% (12)
- Director 21% (4)
- Manager 21% (4)
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Sentiment
40 Net Promoter Score, from 20 scored reviews- Promoters 10
- Passives 8
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Apr 9
- Jun 9
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 33% 3 answers
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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