Volkswagen AG
Volkswagen AG is a global automotive manufacturer that designs, produces, and sells passenger cars, commercial vehicles, and related mobility services under brands including Volkswagen, Audi, Škoda, SEAT, Bentley, Lamborghini, and Porsche. The company generates revenue primarily through vehicle sales, aftersales parts and services, and financial services such as leasing and financing. It serves retail consumers, fleets, and commercial customers worldwide through a network of dealerships and distribution partners.
- Revenue
- $322.0B
- Employees
- 675,800
- Founded
- 1937
- Headquarters
- Wolfsburg, Germany
What 6 Arbolus experts think of Volkswagen AG
NPS distribution is highly positive: 67% of responses are NPS 10, 33% are NPS 8. Renewal intent is mostly positive or unspecified; one high spender indicated no renewal intent. Stickiness data shows 50% with over 1 year of implementation, 33% piloting, 17% under 1 year. Key themes are strong early satisfaction, sustained adoption, and positive brand alignment.Positive
Who reviewed Volkswagen AG
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 4 months- May 10
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 10/10 Average score from customers not renewing
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