Ypsomed AG

ypsomed.com · Burgdorf, Switzerland

Ypsomed AG is a Swiss medical technology company that develops and manufactures injection and infusion systems for self-medication, including insulin pumps, injection pens, and related components for pharmaceutical and biotech companies as well as diabetes patients. It generates revenue by supplying proprietary and OEM drug delivery devices, contract manufacturing, and selling diabetes care products and services through its own and partner distribution channels.

Revenue
$580.0M
Employees
2,200
Founded
1984
Headquarters
Burgdorf, Switzerland

What 10 Arbolus experts think of Ypsomed AG

NPS distribution is skewed heavily towards the positive: 80% of scores are 8 or higher. Renewal intent is 100% confirmed among high spenders and Influencers. Stickiness is high, with 90% in the platform for more than 1 year and only one expert reporting less than 1-year experience. Themes point to established, mature customer relationships and strong satisfaction across stakeholder personas.Positive

Who reviewed Ypsomed AG

Total customers 10 9 current · 1 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 20% (2)
  • Manager 20% (2)
Strategy Partner C-Suite NPS 8 Will renew
Other Leader C-Suite NPS 10
Generalist Generalist Manager NPS 10

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Sentiment

30 Net Promoter Score, from 10 scored reviews
  • Promoters 4
  • Passives 5
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Feb 9
  • May 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 30 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 7.7/10 Average score from customers who will renew

For people who use Ypsomed AG

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