3M COMPANY

3mcar-eg.com · Cairo, Egypt

3M Company (Egypt automotive division) distributes and markets 3M-branded car care, automotive films, and related aftermarket products to consumers and automotive service providers in Egypt, generating revenue through product sales via dealers and retail channels.

Revenue
$8.0M
Employees
40
Founded
2010
Headquarters
Cairo, Egypt

What 37 Arbolus experts think of 3M COMPANY

NPS scores are robust, with multiple 9-10 ratings reflecting strong satisfaction, especially for product reliability and technical breadth. Most high-spending and long-tenured customers indicate clear renewal intent, particularly in healthcare and industrial segments. Implementation is mature for the majority, with a minority in the pilot or early adoption phase. Recurrent feedback themes are reliability, breadth of solutions, technical expertise, and strong support, balanced by cost sensitivity and occasional availability concerns. Overall Customer Sentiment: Positive

Who reviewed 3M COMPANY

Total customers 37 35 current · 2 former
Reviews growth +17 in six months
Seniority of respondents
  • C-Suite 48% (18)
  • Director 30% (11)
  • Manager 21% (8)
Operations Manager C-Suite NPS 9 Will renew
Strategy Leader Director NPS 8 Undecided
Engineering Executive C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 34 customers.

Everything 37 customers told us about 3M COMPANY.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

43 Net Promoter Score, from 37 scored reviews
  • Promoters 19
  • Passives 15
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 42 across 2 companies.

Praised

  • Local Service Expansion
  • Product Innovation and Customization
  • Competitive Pricing and Value
  • Established Reliability and Quality

Criticised

  • Support and Availability Gaps
  • Innovative Alternatives
  • Price-sensitive Competition
  • Product Availability and Lead Time

What customers say

Established Reliability and Quality
“I would recommend 3M to a peer based on its product quality, reliability, broad range, and reputation for occupational safety.”
Trusted for Compliance and Safety
“I trust 3M products for critical PPE and workplace safety needs because they support risk reduction and ensure HSE compliance.”
Technical Leadership
“The main advantages are the breadth of solutions, established quality, and technical expertise that 3M brings, making it fit for demanding industrial needs.”

Renewal intent

Plan to renew 68%
  • Will renew 15
  • Undecided 7
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 9 answers
  • Director 71% 7 answers
  • Manager 50% 4 answers
  • Not specified 100% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 7.9/10 Average score from undecided customers

Top alternatives

Most weighed by 3M COMPANY customers

Report

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