3M COMPANY
3M Company (Egypt automotive division) distributes and markets 3M-branded car care, automotive films, and related aftermarket products to consumers and automotive service providers in Egypt, generating revenue through product sales via dealers and retail channels.
- Revenue
- $8.0M
- Employees
- 40
- Founded
- 2010
- Headquarters
- Cairo, Egypt
What 37 Arbolus experts think of 3M COMPANY
NPS scores are robust, with multiple 9-10 ratings reflecting strong satisfaction, especially for product reliability and technical breadth. Most high-spending and long-tenured customers indicate clear renewal intent, particularly in healthcare and industrial segments. Implementation is mature for the majority, with a minority in the pilot or early adoption phase. Recurrent feedback themes are reliability, breadth of solutions, technical expertise, and strong support, balanced by cost sensitivity and occasional availability concerns. Overall Customer Sentiment: Positive
Who reviewed 3M COMPANY
- C-Suite 48% (18)
- Director 30% (11)
- Manager 21% (8)
Employer names and spend open in the full report, along with the other 34 customers.
Everything 37 customers told us about 3M COMPANY.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
43 Net Promoter Score, from 37 scored reviews- Promoters 19
- Passives 15
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 42 across 2 companies.
Praised
- Local Service Expansion
- Product Innovation and Customization
- Competitive Pricing and Value
- Established Reliability and Quality
Criticised
- Support and Availability Gaps
- Innovative Alternatives
- Price-sensitive Competition
- Product Availability and Lead Time
What customers say
Renewal intent
Plan to renew 68%Plan to renew, by seniority
- 67% 9 answers
- 71% 7 answers
- 50% 4 answers
- 100% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.9/10 Average score from undecided customers
Top alternatives
Most weighed by 3M COMPANY customersReport
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