Aerin Medical

aerinmedical.com · Sunnyvale, United States of America

Aerin Medical develops and commercializes minimally invasive, non‑surgical devices that use temperature‑controlled radiofrequency energy to treat chronic nasal airway conditions such as nasal obstruction and chronic rhinitis, selling primarily to ENT physicians and hospital/ASC settings. The company generates revenue through the sale of its Vivaer and RhinAer systems and associated disposable treatment wands.

  • HealthTech
Revenue
$35.0M
Employees
140
Founded
2011
Headquarters
Sunnyvale, United States of America

What 7 Arbolus experts think of Aerin Medical

NPS scores range from 4 to 10, with most falling between 6 and 8, indicating a moderately positive customer experience. Renewal intent is strong where reported, particularly among higher spenders and Influencers. The majority of customers are in the more mature implementation stage, further reinforcing stickiness. Key themes include generally favorable adoption and higher loyalty when the customer has longer experience or greater spend. Overall Customer Sentiment: Positive

Who reviewed Aerin Medical

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 100% (7)
Founder C-Suite NPS 6
Executive C-Suite NPS 4 Undecided
Medical Generalist C-Suite NPS 5

Employer names and spend open once the report publishes.

Tell us when the Aerin Medical report publishes.

We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.

Notify me

Sentiment

-28 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 3

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • 7.5/10 Average score from customers who will renew
  • 4/10 Average score from undecided customers

For people who use Aerin Medical

Do you use Aerin Medical at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 7 customers of Aerin Medical have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.