AbbVie
AbbVie is a global biopharmaceutical company that discovers, develops, and commercializes drugs for therapeutic areas including immunology, oncology, neuroscience, eye care, and aesthetics. It generates revenue by selling prescription medicines and biologic therapies to healthcare providers, hospitals, and pharmacies worldwide. The company also invests heavily in research and development and partners with other organizations to expand its product pipeline and market reach.
- Revenue
- $54.9B
- Employees
- 50,000
- Founded
- 2013
- Headquarters
- North Chicago, United States of America
What 27 Arbolus experts think of AbbVie
NPS scores are strongly positive with 35% of respondents rating 9 or 10, and less than 10% as detractors. Renewal intent is robust among high spenders but more variable in smaller accounts, with 70% of declared answers indicating a YES. Stickiness is high, with 81% of experts involved for more than 1 year. The main negative theme is isolated detractor feedback. Overall Customer Sentiment: Positive
Who reviewed AbbVie
- C-Suite 76% (21)
- Director 16% (4)
- Manager 8% (2)
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Sentiment
22 Net Promoter Score, from 27 scored reviews- Promoters 12
- Passives 9
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Jan 8
- Apr 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 69% 16 answers
- 50% 2 answers
- 0% 1 answer
- 100% 1 answer
- 8.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
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