Veeam Software
Veeam Software is a data protection and backup software company that provides backup, recovery, and ransomware protection solutions for virtual, cloud, SaaS, and physical workloads. It serves enterprises and mid-market organizations globally, helping them ensure business continuity and data resiliency across on-premises and multi-cloud environments. Veeam generates revenue through licensing and subscriptions for its software platform and related support services, sold directly and through channel partners.
- Data Integration & ETL
- Cloud Infrastructure & Hosting
- Revenue
- $1.6B
- Employees
- 5,000
- Founded
- 2006
- Headquarters
- Luxembourg, Luxembourg
What 77 Arbolus experts think of Veeam Software
NPS results skew strongly positive: over 75% of scored experts are promoters (NPS 9-10), with remaining scores falling into the passive or neutral range. Renewal intent is high among both mid- and high-spend cohorts, especially where the solution is deeply embedded and critical to IT operations. The bulk of customers report advanced implementation, with most having used the tool for more than one year. Key feedback themes include high marks for reliability, broad workload protection, and operational simplicity, while some flag licensing and cost complexity as ongoing trade-offs. Overall Customer Sentiment: Positive
Who reviewed Veeam Software
- C-Suite 58% (45)
- Director 22% (17)
- Manager 20% (15)
Employer names and spend open in the full report, along with the other 74 customers.
Everything 77 customers told us about Veeam Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
48 Net Promoter Score, from 77 scored reviews- Promoters 41
- Passives 32
- Detractors 4
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 34 across 8 companies.
Praised
- Operational Simplicity and Efficiency
- High Reliability for Mission-Critical Recoveries
- Broad Workload Integration and Flexible Deployment
- Simplified Multicloud and SaaS Integration
Criticised
- Infrastructure and Support Trade-Offs
- Limited Hypervisor Replication Options
- Complex Licensing and Commercial Model
- Cost and Commercial Model Risk
What customers say
Renewal intent
Plan to renew 82%Plan to renew, by seniority
- 78% 40 answers
- 83% 12 answers
- 100% 13 answers
- 67% 3 answers
- 8.8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 7.3/10 Average score from customers not renewing
Top alternatives
Most weighed by Veeam Software customers
Report
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