Verisk Analytics
Verisk Analytics is a global data analytics and risk assessment company that provides predictive analytics, data, and decision-support solutions to clients in insurance, energy, financial services, and other industries. It monetizes proprietary datasets and models through subscription-based platforms, software tools, and advisory services that help customers price risk, detect fraud, comply with regulations, and improve operational performance.
- Fraud Detection & Prevention
- Insurance Software
- Business Intelligence & Dashboards
- Revenue
- $3.2B
- Employees
- 9,000
- Founded
- 1971
- Headquarters
- Jersey City, United States of America
What 67 Arbolus experts think of Verisk Analytics
NPS distribution is positive overall, concentrated between 6 and 10, with the majority of users and influencers rating NPS at 8 or above. Renewal intent is high among high and mid-spend entities, with multiple experts reporting clear plans for renewal and expansion. Stickiness is strong after the first year, with most respondents in the 'MoreThan1Year' implementation stage. Qualitative feedback reinforces strengths in insurance datasets, established models, and integration, but repeatedly raises transparency, licensing, and integration costs as areas requiring scrutiny.Overall Customer Sentiment: Positive
Who reviewed Verisk Analytics
- C-Suite 65% (44)
- Director 21% (14)
- Manager 14% (9)
Employer names and spend open in the full report, along with the other 64 customers.
Everything 67 customers told us about Verisk Analytics.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
32 Net Promoter Score, from 67 scored reviews- Promoters 32
- Passives 25
- Detractors 10
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 29 across 4 companies.
Praised
- Critical to Risk Workflows
- Scalable Across Teams and Functions
- Strong Industry Data Sets
- AI-Powered Workflow Improvements
Criticised
- Competitive Alternatives and Switching Barriers
- Executive Procurement Scrutiny
- Support and Commercial Deterioration Risk
- Opaque Automation Limits Enjoyment
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 68% 19 answers
- 60% 5 answers
- 50% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.6/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by Verisk Analytics customers
Report
More in Data & Analytics and Consulting & Professional Services
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