Virtusa
Virtusa Corporation is a global IT services and consulting firm that provides digital engineering, cloud transformation, and outsourcing services to enterprises in industries such as banking and financial services, healthcare, insurance, and telecommunications. The company designs, builds, and manages technology platforms and applications, helping clients modernize legacy systems, improve customer experience, and optimize operations. Virtusa generates revenue through long-term managed services contracts, project-based consulting, and digital transformation engagements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $1.9B
- Employees
- 36,000
- Founded
- 1996
- Headquarters
- Southborough, United States of America
What 25 Arbolus experts think of Virtusa
NPS scores are weighted to the positive, with six experts scoring 9-10, several at 7-8, and minority detractors. Renewal intent is mixed: some high spenders intend to renew, while others are unsure or negative. Most users are in the MoreThan1Year implementation stage, indicating embedded relationships. Key expert feedback commends technical talent and scalability but highlights price sensitivity and variable quality. The largest promoter segments cite successful complex delivery, while detractors point to cost and fit for smaller projects.Overall Customer Sentiment: Positive
Who reviewed Virtusa
- C-Suite 60% (15)
- Director 32% (8)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about Virtusa.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
12 Net Promoter Score, from 25 scored reviews- Promoters 7
- Passives 14
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Jul 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.
Praised
- Lead in AI/ML Engineering Services
- Enhance Cost Competitiveness
- Expand AI-assisted Development
- Access to Strong Technical Talent
Criticised
- Competitor Delivery and Expertise
- AI Reducing Need for External Development
- Switching on Cost and Productivity
- Variation in Team Quality
What customers say
Renewal intent
Plan to renew 31%Plan to renew, by seniority
- 38% 8 answers
- 29% 7 answers
- 0% 1 answer
- 8.2/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Virtusa customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Virtusa
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