VISIER

visier.com · Vancouver, Canada

Visier is a people analytics and workforce planning software company that provides cloud-based tools to help organizations analyze HR, talent, and workforce data for better business decisions. Its platform aggregates data from HR, payroll, and business systems to deliver insights on hiring, retention, diversity, productivity, and organizational planning. Visier sells primarily to mid-market and enterprise employers across industries on a subscription (SaaS) basis.

  • Business Intelligence & Dashboards
  • HRIS & Core HR
  • Product Analytics & Feedback
Revenue
$120.0M
Employees
650
Founded
2010
Headquarters
Vancouver, Canada

What 37 Arbolus experts think of VISIER

NPS is strongly positive, with the majority of experts assigning scores of 8–10, especially among high spenders and those in advanced implementation stages. Renewal intent trends high, with most high and mid-spend customers indicating 'Yes'; the small minority of detractors is concentrated among low spend or uncertain renewal intent. Stickiness is robust: most customers are beyond 1 year in implementation, correlating with strong satisfaction. Key expert themes highlight rapid time-to-value, domain expertise, and powerful out-of-the-box analytics, with price sensitivity and the need for ongoing integration support as the main concerns.Overall Customer Sentiment: Positive

Who reviewed VISIER

Total customers 37 27 current · 10 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 77% (28)
  • Director 14% (5)
  • Manager 9% (3)
People Leader Director NPS 8 Will renew
Strategy Leader C-Suite NPS 4 Undecided
Not specified C-Suite NPS 6 Undecided

Employer names and spend open in the full report, along with the other 34 customers.

Everything 37 customers told us about VISIER.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

21 Net Promoter Score, from 37 scored reviews
  • Promoters 14
  • Passives 17
  • Detractors 6

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 5 reviews, accumulated up to each month. Category median 34 across 5 companies.

Praised

  • Accelerated Setup Through AI
  • Automated Integration Capabilities
  • Segmentation and Tiered Offerings
  • Enabling Customization and Upsell Opportunities

Criticised

  • Configuration Complexity
  • High Cost
  • Long-Term AI Threats
  • Generic Analytics Vendors

What customers say

Enabling Customization and Upsell Opportunities
“We could quickly offer differentiated analytics tiers to our own customers thanks to Visier’s customizable platform architecture.”
Rapid Time-to-Value
“I saw immediate value after onboarding, getting access to powerful insights, dashboards, and analytics without the protracted setup I expected.”
Domain Expertise and Out-of-the-Box Analytics
“Visier brings deep HR knowledge and offers default, out-of-the-box analytics based on real experience with leading HR teams.”

Renewal intent

Plan to renew 60%
  • Will renew 18
  • Undecided 11
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 57% 23 answers
  • Director 80% 5 answers
  • Manager 0% 1 answer
  • Not specified 100% 1 answer
  • 8.7/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by VISIER customers

Report

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