VFP Inc.

vfpinc.com · Richmond Heights, United States of America

VFP Inc. is a technology and consulting firm that designs, implements, and supports digital solutions for financial institutions, with a focus on customer experience, sales enablement, and branch transformation. The company provides software platforms, systems integration, and managed services that help banks and credit unions modernize their retail delivery, optimize staffing, and improve operational efficiency. It generates revenue through software licensing, professional services, and ongoing support and managed services contracts.

  • IT Consulting & Implementation
  • Project & Work Management
Revenue
$16.0M
Employees
80
Founded
2013
Headquarters
Richmond Heights, United States of America

What 6 Arbolus experts think of VFP Inc.

The NPS score distribution shows a majority of scores in the 7–10 range, with Users giving high scores (9–10) and Influencers ranging from moderate (6–8) to high (10). Renewal intent is split: 50% Yes, 33% Not Sure, indicating some hesitance among influencers or decision makers. All experts report an implementation stage of MoreThan1Year, signaling high stickiness and established customer relationships. The strongest positive sentiment comes from users, with influencers expressing more uncertainty regarding future renewal. Overall Customer Sentiment: Positive

Who reviewed VFP Inc.

Total customers 6 5 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Director 17% (1)
Operations Leader C-Suite NPS 10 Will renew
Revenue Partner C-Suite NPS 6 Undecided
Revenue Partner C-Suite NPS 8 Will renew

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Sentiment

33 Net Promoter Score, from 6 scored reviews
  • Promoters 3
  • Passives 2
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 2
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • 9/10 Average score from customers who will renew
  • 6.5/10 Average score from undecided customers

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