Visit Health
Visit Health is an Indian digital health platform that provides teleconsultations, diagnostics booking, wellness programs, and health benefits administration for employers, insurers, and individuals. The company integrates virtual care, at-home services, and health records into a single app to help organizations manage employee health and wellness programs while generating revenue through subscription and usage-based fees. It partners with corporates and insurers to offer bundled health and wellness solutions as part of employee benefits and health plans.
- Revenue
- $4.5M
- Employees
- 220
- Founded
- 2016
- Headquarters
- India
What 8 Arbolus experts think of Visit Health
NPS scores are consistently high, with most responses at 8 or above, indicating strong platform advocacy. Renewal intent is predominantly positive, particularly among high spenders and those with more than a year of adoption. Stakeholders highlight comprehensive coverage, support quality, and improved employee experience as drivers of satisfaction, but frequently note analytics, personalization, and pricing as areas for improvement. A few experts reported technical glitches and engagement inconsistency as minor frustrations. Customer sentiment is Positive.Positive
Who reviewed Visit Health
- C-Suite 71% (6)
- Director 14% (1)
- Manager 14% (1)
Employer names and spend open in the full report, along with the other 5 customers.
Everything 8 customers told us about Visit Health.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
50 Net Promoter Score, from 8 scored reviews- Promoters 4
- Passives 4
- Detractors 0
Cumulative NPS by month
+1 over 5 months- Mar 8
- Apr 8
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 45 across 2 companies.
Praised
- Advance Analytics and Reporting
- Expand AI for Personalization
- Workflow Automation
- Comprehensive Solution Coverage
Criticised
- Analytics and Reporting Gaps
- Pricing Seen as High
- Engagement Fluctuation and Customization Constraints
- Switch Risk from Pricing and Analytics
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 60% 5 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
Top alternatives
Most weighed by Visit Health customers
Report
More in Consulting & Professional Services and Customer Support
Other companies in both categories with a customer report.
For people who use Visit Health
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