Waterman Group

watermangroup.com · Londonderry County Borough, United Kingdom

Waterman Group is a multidisciplinary engineering and environmental consultancy that provides design, advisory, and project management services across property, infrastructure, and environmental sectors. The company serves public- and private-sector clients including developers, investors, and government bodies, generating revenue through professional consulting fees for engineering, sustainability, and environmental services. Its teams deliver structural, building services, civil infrastructure, and environmental impact solutions from feasibility through to construction and asset management.

  • IT Consulting & Implementation
Revenue
$180.0M
Employees
1,300
Founded
1952
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of Waterman Group

NPS scores are distributed with 40% at 7, 20% at 8, and 40% at 9, suggesting overall moderate-to-high satisfaction. 60% of participants display uncertainty about renewal intent, while 20% are committed to renewing. Adoption and stickiness appear high: 60% of experts have used the tool for more than 1 year, with only 40% under 1 year. The main emerging themes are moderate satisfaction and hesitancy surrounding renewals, with higher commitment among influencers and high-tenure users.Overall Customer Sentiment: Neutral

Who reviewed Waterman Group

Total customers 5 3 current · 2 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 80% (4)
Strategy Leader C-Suite NPS 7 Undecided
Operations Leader Director NPS 9 Will renew
Not specified Director NPS 9 Undecided

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 33% 3 answers
  • 9/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers

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