Willis Towers Watson

wtwco.com · Londonderry County Borough, United Kingdom

Willis Towers Watson (WTW) is a global advisory, broking, and solutions company that helps organizations manage risk, optimize benefits, and improve people and business performance. It provides consulting and technology solutions across areas such as human capital, benefits, insurance, and risk management to corporate, institutional, and government clients worldwide. The company generates revenue primarily through professional services fees, brokerage commissions, and related consulting and technology services.

  • IT Consulting & Implementation
Revenue
$9.1B
Employees
46,000
Founded
2016
Headquarters
Londonderry County Borough, United Kingdom

What 33 Arbolus experts think of Willis Towers Watson

33 customers have reviewed Willis Towers Watson so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Willis Towers Watson

Total customers 33 29 current · 4 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 73% (24)
  • Director 15% (5)
  • Manager 12% (4)
People Manager Manager NPS 8
People Leader C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 10 Will renew

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Sentiment

50 Net Promoter Score, from 32 scored reviews
  • Promoters 16
  • Passives 16
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9
  • Sep 9
  • Oct 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 45 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 12
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 10 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 8.8/10 Average score from customers who will renew

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