World Education Services
World Education Services (WES) is a non-profit organization that provides credential evaluation and related services to international students and immigrants seeking to study, work, or obtain licensure in the United States and Canada. The organization analyzes academic records from institutions around the world and issues standardized evaluation reports used by universities, employers, and licensing bodies. WES generates revenue through fees for its evaluation and verification services and related programs supporting global mobility and integration.
- Revenue
- $150.0M
- Employees
- 1,200
- Founded
- 1974
- Headquarters
- Markham, Canada
What 16 Arbolus experts think of World Education Services
NPS distribution is skewed positively, with 69% scoring 9 or above and only one score below 7. Renewal intent, though sparsely reported, is strongly positive with only one 'Not Sure' response and multiple 'Yes' indicators. Stickiness is very high: over 93% report implementations lasting greater than one year, showing significant embeddedness. Key themes are long-term institutional usage and satisfaction with core service delivery. Overall Customer Sentiment: Positive
Who reviewed World Education Services
- C-Suite 87% (14)
- Director 13% (2)
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Sentiment
56 Net Promoter Score, from 16 scored reviews- Promoters 10
- Passives 5
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Jan 9
- Feb 9
- Apr 9
- Jul 9
- Sep 9
- Oct 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 56 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 9/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
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