WorkCare

workcare.com · Anaheim, United States of America

WorkCare is an occupational health and wellness company that provides medical management, onsite and virtual clinical services, and regulatory compliance support to employers across industries. It helps organizations manage workplace injuries, employee health screenings, medical surveillance, and return-to-work programs, generating revenue through contracted employer programs and clinical services. The company also offers consulting and technology-enabled solutions to support OSHA compliance and workforce health risk management.

Revenue
$65.0M
Employees
250
Founded
1984
Headquarters
Anaheim, United States of America

What 19 Arbolus experts think of WorkCare

NPS scores range from 2 to 10, with the majority (67%) scoring 7 or higher. Two strong detractors (NPS 2–3) offset mainly passive or promoter responses. Renewal intent is highly variable: good retention among mid-tier spenders, but high uncertainty (especially among high-spend accounts). The majority are in MoreThan1Year implementation, with some pilots and offboarding. The biggest risk factor is inconsistent realization of value relative to spend.Overall Customer Sentiment: Neutral

Who reviewed WorkCare

Total customers 19 18 current · 1 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 39% (7)
  • Director 39% (7)
  • Manager 22% (4)
Strategy Leader Director NPS 3 Undecided
Operations Leader C-Suite NPS 8 Will renew
Finance Leader Director NPS 10

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Sentiment

15 Net Promoter Score, from 19 scored reviews
  • Promoters 6
  • Passives 10
  • Detractors 3

Cumulative NPS by month

+1 over 4 months
  • May 7
  • Jun 8
  • Sep 7
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 25% 4 answers
  • Director 33% 3 answers
  • 7.5/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

For people who use WorkCare

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