Prudent Insurance Brokers
Prudent Insurance Brokers is an insurance and reinsurance broking firm that provides risk advisory, placement, and claims support services across corporate, retail, and specialty lines in India. It works with businesses and individuals to structure and procure coverage from insurers, earning brokerage commissions and fees on the policies it arranges. The company also offers employee benefits consulting and other risk management solutions for mid-market and large enterprises.
- Revenue
- $12.0M
- Employees
- 350
- Founded
- 2005
- Headquarters
- Mumbai, India
What 21 Arbolus experts think of Prudent Insurance Brokers
NPS scores are predominantly strong, with 60% of respondents rating 8 or 9, and only two notable detractors giving a score of 6. Renewal intent skews positive among high-value and long-standing accounts, but some newer customers (and those with lower spend) express uncertainty or are offboarding, often citing analytics gaps and documentation challenges. Stickiness is high for customers in the MoreThan1Year implementation stage; offboarding or churn risk is present for those under a year or with pending renewal decisions. Key themes are platform efficiency, cost-effectiveness, but improvement is often sought in analytics depth and customer support. Overall Customer Sentiment: Positive
Who reviewed Prudent Insurance Brokers
- C-Suite 71% (15)
- Director 24% (5)
- Manager 5% (1)
Employer names and spend open in the full report, along with the other 18 customers.
Everything 21 customers told us about Prudent Insurance Brokers.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
28 Net Promoter Score, from 21 scored reviews- Promoters 9
- Passives 9
- Detractors 3
Cumulative NPS by month
+0 over 5 months- Nov 8
- Feb 8
- May 8
- Jun 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 28 across 3 companies.
Praised
- Technical Expertise for Complex Risks
- Seamless Technology and Speed
- Customization and Customer Centricity
- Automation of Documentation and Claims
Criticised
- Documentation Retrieval Difficulties
- Customer Support and Responsiveness
- Analytics and Cohort Analysis Gaps
- Competitor Technology and Analytics
What customers say
Renewal intent
Plan to renew 62%Plan to renew, by seniority
- 53% 15 answers
- 80% 5 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 7.4/10 Average score from customers not renewing
Top alternatives
Most weighed by Prudent Insurance Brokers customers
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More in Consulting & Professional Services and Financial Services & Payments
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