Onsurity

onsurity.com · Bengaluru, India

Onsurity is an Indian insurtech company that provides subscription-based employee healthcare and benefits plans for SMEs, startups, and growing businesses. It aggregates group health insurance, wellness services, and other benefits into digital plans that employers can purchase and manage via its platform, and also offers benefits for distributed and gig workforces. Revenue comes from subscription fees and commissions on insurance and benefits products sold through its platform.

  • Insurance Software
  • HRIS & Core HR
Revenue
$15.0M
Employees
450
Founded
2020
Headquarters
Bengaluru, India

What 5 Arbolus experts think of Onsurity

The NPS distribution is strongly positive, with most scores at 8 or above and unanimous renewal intent. The majority report high satisfaction with user experience, implementation ease, and support quality. Stickiness is confirmed by rapid deployment and continued year-on-year spend increases, especially among scaling organizations. Central themes are operational simplicity, benefit diversity, and the platform’s ability to adapt to client growth. A minor note is a demand for deeper analytics or more enterprise-grade reporting among larger users.Overall Customer Sentiment: Positive

Who reviewed Onsurity

Total customers 5 4 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Strategy Leader C-Suite NPS 8 Will renew
People Leader C-Suite NPS 6 Will renew
People Leader C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Onsurity.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Mar 7
  • Mar 8
  • Jun 8
  • Jul 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Praised

  • Rapid Implementation and Integration
  • Comprehensive Benefits Administration
  • Flexible Subscription and Cost Control
  • Expanding Integrated Wellness

Criticised

  • AI-Based Competitor Threat
  • Competitive Pricing Pressure
  • Scalability and Enterprise Fit
  • Comparative Pricing at Scale

What customers say

Rapid Implementation and Integration
“Going live was extremely smooth—implementation was complete in under a week with no added integration effort from our side.”
Comprehensive Benefits Administration
“Onsurity's combination of health insurance and wellness program simplifies our HR team's workload and enhances employee satisfaction.”
Flexible Subscription and Cost Control
“The monthly subscription model allowed us to optimize costs and plan for team changes without committing to large upfront premiums.”

Renewal intent

Plan to renew 100%
  • Will renew 4
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 1 answer
  • 7.5/10 Average score from customers who will renew

Report

For people who use Onsurity

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