Outpayce

outpayce.com · Madridanos, Spain

Outpayce is a fintech company created by Amadeus that provides payment and expense management solutions for the travel industry, helping travel agencies, airlines, and other travel sellers manage virtual cards, pay suppliers, and control travel spend. It offers a platform and APIs that integrate with booking and back-office systems to streamline B2B travel payments and reconciliation. The company generates revenue through transaction fees and SaaS-style pricing for its payment and expense tools.

  • Payment Processing
  • Expense Management
  • Travel & Fleet Management
Revenue
$15.0M
Employees
120
Founded
2023
Headquarters
Madridanos, Spain

What 5 Arbolus experts think of Outpayce

NPS scores are uniformly high, with 80% of responses at 9 or higher (one response at 8). Renewal intent is strong among mid-to-low spenders, while high spenders indicate some uncertainty. All customers are in mature, post-implementation stages (>1 year), indicating strong stickiness and embedded value. Overall, satisfaction is high, especially among decision influencers, but there is some ambiguity over ultra-high spend renewal decisions.Overall Customer Sentiment: Positive

Who reviewed Outpayce

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 80% (4)
  • Director 20% (1)
Engineering Executive C-Suite NPS 8
Revenue Leader Director NPS 9 Will renew
Product Leader C-Suite NPS 9

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Sentiment

80 Net Promoter Score, from 5 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

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