Pagero AB
Pagero AB provides a cloud-based network and software platform for electronic invoicing, e-ordering, and related compliance services, helping businesses and public sector organizations automate purchase-to-pay and order-to-cash processes in line with local tax and e-document regulations. The company generates revenue through subscriptions and transaction-based fees for access to its network and compliance services, as well as implementation and support. Pagero serves enterprises, SMEs, and government entities globally, often integrating with ERP and financial systems.
- Procurement & Sourcing
- Accounts Payable Automation
- Accounts Receivable Automation
- Revenue
- $65.0M
- Employees
- 850
- Founded
- 2009
- Headquarters
- Sweden
What 25 Arbolus experts think of Pagero AB
NPS scores cluster strongly in the 7–9 range, with several 8s and 9s reported. High spenders show higher NPS and definite renewal intent. 80% of respondents with >1 year implementation report positive sentiment. Offboarding or pilot-stage customers have lower NPS (as low as 2) and are less likely to renew. The majority in long-term/ongoing implementations display stickiness and satisfaction, despite a minority with low scores among those disengaging or not sure about future intent.Overall Customer Sentiment: Positive
Who reviewed Pagero AB
- C-Suite 64% (16)
- Director 24% (6)
- Manager 12% (3)
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Sentiment
4 Net Promoter Score, from 24 scored reviews- Promoters 6
- Passives 13
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Aug 7
- Sep 7
- Oct 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 13 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 46% 13 answers
- 67% 3 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 7.7/10 Average score from customers not renewing
Top alternatives
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