OpenWay Europe S.A.

openwaygroup.com · Brussels, Belgium

OpenWay Europe S.A. is a payments technology company that provides software platforms for issuing, acquiring, switching, and processing card and digital payments for banks, processors, and fintechs. Its flagship WAY4 platform supports card management, e-wallets, merchant acquiring, and omnichannel payment processing, generating revenue through software licensing, maintenance, and related professional services. The company serves financial institutions and payment service providers globally with a focus on high-volume, real-time transaction processing.

  • Payment Processing
  • Payment Orchestration & Acceptance
  • Embedded Finance & Banking-as-a-Service
Revenue
$70.0M
Employees
450
Founded
1995
Headquarters
Brussels, Belgium

What 5 Arbolus experts think of OpenWay Europe S.A.

5 customers have reviewed OpenWay Europe S.A. so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed OpenWay Europe S.A.

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 100% (5)
Product Leader C-Suite NPS 7 Undecided
Executive C-Suite NPS 8 Undecided
Executive C-Suite NPS 6 Will renew

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 4 months
  • Sep 8
  • Feb 8
  • Apr 8
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • 7.3/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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