WASABI

wasabisystems.com · New York City, United States of America

Wasabi Systems is a technology company that provides consulting, development, and support services around the NetBSD operating system and related open-source Unix technologies. It works with hardware and software vendors to build, customize, and maintain embedded and server operating system solutions. The company generates revenue through professional services, support contracts, and custom engineering engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$1.5M
Employees
10
Founded
2000
Headquarters
New York City, United States of America

What 27 Arbolus experts think of WASABI

Wasabi’s NPS scores are overwhelmingly high, with the majority of responses in the 8–10 range and only one significantly negative score. Renewal intent is strong, with most customers willing to renew or already exceeding a year on the platform. The majority are in stable or advanced implementation stages, with a cluster in 'more than one year' usage. Key expert feedback consistently references cost predictability, S3 compatibility, and security as main positives. A small segment notes limitations in administrative tools and AI-driven data management. Overall Customer Sentiment: Positive

Who reviewed WASABI

Total customers 27 22 current · 5 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 68% (18)
  • Director 23% (6)
  • Manager 9% (2)
Engineering Executive C-Suite NPS 8 Will renew
Engineering Leader Director NPS 10 Will renew
Engineering Executive C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 24 customers.

Everything 27 customers told us about WASABI.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 27 scored reviews
  • Promoters 15
  • Passives 8
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 9
  • Jun 8
  • Aug 8
  • Sep 9
  • Oct 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 55 across 3 companies.

Praised

  • High-performance and Immutability
  • Seamless S3 Compatibility
  • Cost-effective, Transparent Pricing
  • Advanced Analytics

Criticised

  • Missing AI Classification
  • Limited Lifecycle Automation
  • Basic Administrative Controls
  • Feature Gaps versus Hyperscalers

What customers say

High-performance and Immutability
“Its fast transfer speeds and strong immutability features make it ideal for our disaster recovery needs.”
Seamless S3 Compatibility
“The S3 API compatibility meant we could integrate Wasabi into our existing environments with minimal effort.”
Cost-effective, Transparent Pricing
“I recommend Wasabi due to its transparent pricing model with zero egress or API fees—this helped us reliably manage our storage costs.”

Renewal intent

Plan to renew 69%
  • Will renew 11
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 55% 11 answers
  • Director 100% 4 answers
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

Top alternatives

Most weighed by WASABI customers

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