Vissim AS

vissim.no · Hamar, Norway

Vissim AS develops maritime surveillance and coastal traffic management software and systems used by ports, offshore energy operators, and coastal authorities to monitor vessel movements, optimize marine operations, and enhance safety and environmental protection. The company provides integrated solutions combining radar, AIS, sensors, and analytics, along with related implementation and support services. Its customers include governments, port authorities, offshore wind and oil & gas operators, and other maritime infrastructure owners.

  • Aviation & Aerospace Software
  • Energy & Utilities Operations Software
Revenue
$25.0M
Employees
120
Founded
1988
Headquarters
Hamar, Norway

What 6 Arbolus experts think of Vissim AS

NPS scores range from 4 to 9, with half the responses in the 7-9 range and others lower, signaling inconsistent satisfaction. Renewal intent is weak: three out of four who provided a response do not plan to renew, and the highest spender is not sure about renewing. Stickiness is high in terms of deployment duration, with most customers in the MoreThan1Year category, but this does not correlate strongly with intent to renew. The main theme is uncertainty about ongoing value and fit.Overall Customer Sentiment: Neutral

Who reviewed Vissim AS

Total customers 6 6 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (4)
  • Director 20% (1)
  • Manager 20% (1)
Generalist Partner C-Suite NPS 5 Not renewing
Strategy Leader C-Suite NPS 9 Undecided
Legal Leader C-Suite NPS 8 Not renewing

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Sentiment

-16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Aug 8
  • Sep 8
  • Dec 8
  • Jun 8
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 1 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 3

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Manager 0% 1 answer
  • 9/10 Average score from undecided customers
  • 6.7/10 Average score from customers not renewing

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