VMware vSphere
VMware vSphere is VMware’s flagship server virtualization and cloud computing platform that enables organizations to consolidate and manage compute resources, run virtual machines and containers, and operate private and hybrid clouds. It is sold as enterprise software and subscriptions to IT departments, cloud providers, and service providers, generating revenue through licenses, support, and cloud services. vSphere underpins VMware’s broader cloud infrastructure stack, integrating with storage, networking, and management tools for data center and edge environments.
- Cloud Infrastructure & Hosting
- Container & Kubernetes Platforms
- IT Consulting & Implementation
- Revenue
- $13.0B
- Employees
- 38,000
- Founded
- 1998
- Headquarters
- Palo Alto, United States of America
What 16 Arbolus experts think of VMware vSphere
NPS scores trend strongly positive, with 53% of experts rating 9 or 10, and only 18% rating 6. Renewal intent is also robust among high spenders; the majority of those spending $100K or more report intent to renew. Stickiness is high: 67% of respondents report implementation for more than 1 year, supporting long-term platform adoption. Key themes include satisfaction with platform stability, some apprehension regarding rising costs post-acquisition, and uncertainty among a minority about tool availability. Overall Customer Sentiment: Positive
Who reviewed VMware vSphere
- C-Suite 50% (8)
- Manager 50% (8)
Employer names and spend open in the full report, along with the other 13 customers.
Everything 16 customers told us about VMware vSphere.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 16 scored reviews- Promoters 9
- Passives 4
- Detractors 3
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 37 across 3 companies.
Praised
- Supporting Critical Recovery
- AI-Powered Operations
- Integrations for New Use Cases
- Integration and Flexibility
Criticised
- Cost-Sensitive Recommendations
- Ecosystem Uncertainty Risks
- Rising Pricing Concerns
- AI-Driven Infrastructure Displacement
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 100% 2 answers
- 9.7/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by VMware vSphere customers
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