VusionGroup

vusion.com · Nanterre, France

VusionGroup (formerly SES-imagotag) provides electronic shelf labels, in-store digital signage, and retail IoT platforms that connect physical stores to cloud-based pricing, inventory, and data analytics systems. The company serves grocery, mass retail, and specialty retailers worldwide, generating revenue through hardware sales, software subscriptions, and related services and integrations.

  • IoT & Edge Platforms
  • Data Integration & ETL
Revenue
$800.0M
Employees
900
Founded
1992
Headquarters
Nanterre, France

What 12 Arbolus experts think of VusionGroup

The NPS distribution is strongly positive, clustered at 8–10. Renewal intent is predominantly 'Yes' among mid and high spenders, with some 'Not Sure' responses among the highest spenders flagging pricing and innovation as watchpoints. Implementation stickiness is high; over 80% are at 'More than 1 year' adoption. Expert themes include satisfaction with automation, integration, and support, but also highlight cost and content creation as constraints. Overall Customer Sentiment: Positive

Who reviewed VusionGroup

Total customers 12 12 current · 0 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 83% (10)
  • Director 17% (2)
Engineering Executive C-Suite NPS 8 Will renew
Operations Partner C-Suite NPS 10
Engineering Executive C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 9 customers.

Everything 12 customers told us about VusionGroup.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

50 Net Promoter Score, from 12 scored reviews
  • Promoters 6
  • Passives 6
  • Detractors 0

Praised

  • Customer Experience & Innovation
  • Operational Efficiency
  • Scalability & Centralized Management
  • Broader Store Rollout

Criticised

  • Price Competition
  • Competitive Technology Shift
  • Switching Costs and Budget
  • Complex Implementation & Change Management

What customers say

Customer Experience & Innovation
“This solution delivers a wow effect in-store, creating an immersive retail experience that's eye-catching and gives us a competitive edge by allowing tailored, dynamic content.”
Operational Efficiency
“Thanks to the automation, manual price changes are a thing of the past and inventory tracking is now accurate; this has optimized our daily work and improved customer experience.”
Scalability & Centralized Management
“We benefit from strong scalability and real-time pricing updates centrally managed across complex, large-scale store environments, which massively improves pricing accuracy.”

Renewal intent

Plan to renew 75%
  • Will renew 6
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 71% 7 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

Top alternatives

Most weighed by VusionGroup customers

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