Warpcom

warpcom.com · Lisbon, Portugal

Warpcom is a Portuguese IT services and systems integrator that designs, implements and manages networking, cloud, collaboration, data center and cybersecurity solutions for enterprise and public sector clients. It partners with major technology vendors to deliver infrastructure projects, managed services and consulting, generating revenue through project-based implementation, recurring managed services and support contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$35.0M
Employees
220
Founded
2015
Headquarters
Lisbon, Portugal

What 5 Arbolus experts think of Warpcom

The NPS distribution is skewed positive, with 40% scoring Warpcom a 10, 40% rating at 7-8, and no scores below 7. Renewal intent is mixed: 33% indicate definite renewal, 33% are not sure, and data is missing for the remainder. Stickiness is high, with 80% of experts reporting deployment of more than one year. Key quantitative themes include strong long-term adoption, moderate advocacy, and some uncertainty in forward commitments.Overall Customer Sentiment: Positive

Who reviewed Warpcom

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 20% (1)
  • Director 60% (3)
  • Manager 20% (1)
Product Leader Director NPS 7
Product Leader Manager NPS 7 Undecided
Data Leader Director NPS 8 Will renew

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Sentiment

20 Net Promoter Score, from 5 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • Director 50% 2 answers
  • Manager 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers

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